cv22 Terms & Conditions
These Terms and Conditions govern your use of the cv22 platform, including all casino games, sports betting, account registration, deposits, withdrawals, and promotional offers. By registering or continuing to use cv22, you confirm that you have read, understood, and agreed to these terms in full. All services are available to players aged 18 and above only.
Important Notice: These Terms and Conditions constitute a legally binding agreement between you ("the Player") and cv22 ("the Platform", "we", "us", "our"). Please read every section carefully before registering an account or placing any wager. If you do not agree to any provision of these terms, you must not use the cv22 platform. cv22 reserves the right to update these terms at any time; continued use of the platform following any update constitutes acceptance of the revised terms.
Terms at a Glance
The summary cards below highlight the most critical aspects of the cv22 Terms and Conditions. They do not replace the full legal text — all binding obligations are contained in the full sections below.
One Account Per Player
Each player may hold exactly one cv22 account. Duplicate accounts — whether registered under the same name, mobile number, device, or IP address — are strictly prohibited and will result in all related accounts being permanently closed and balances forfeited without notice.
18+ Age Requirement
All cv22 services are strictly available to individuals aged 18 and above. cv22 performs age verification checks on accounts and reserves the right to request proof of age at any time. Accounts found to belong to underage players are closed immediately and all balances are voided.
Wagering Requirements Apply
All bonuses and promotional credits at cv22 are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering multiplier for each bonus is stated in the individual promotion's terms. Attempting to withdraw before meeting the requirement will result in the bonus and associated winnings being removed from the account.
KYC Verification Required
cv22 applies Know Your Customer (KYC) verification to all accounts. Players may be required to submit identity documents — including a National ID card or passport — before processing withdrawals above ৳10,000. KYC is a one-time requirement for each account and is processed within 24 hours of submission.
Prohibited Activities
Players must not use the cv22 platform to engage in fraudulent activity, money laundering, collusion, arbitrage betting, exploitation of software errors, or any form of abuse of the bonus system. Breaches of these prohibitions will result in immediate account closure and forfeiture of all balances.
Responsible Gaming Tools
cv22 provides deposit limits, session time controls, loss limits, cooling-off periods, and self-exclusion options to all registered players. Players experiencing gambling-related difficulties are encouraged to use these tools and to contact cv22 support at [email protected] for further assistance and guidance.
Definitions
The following definitions apply throughout these Terms and Conditions. Where the context requires, references to the singular include the plural and vice versa.
| Term | Definition |
|---|---|
| "Platform" | The cv22 website accessible at https://cv22.vip, including all pages, games, betting markets, account management features, and associated services. |
| "Player" / "You" | Any individual who registers a cv22 account and uses the Platform for gambling or betting activities. |
| "Account" | The personal registered account held by a Player on the cv22 Platform, used to access games, place bets, and manage funds. |
| "Balance" | The total of real-money funds and bonus funds credited to a Player's cv22 account at any given time. |
| "Bonus Funds" | Promotional credits issued by cv22 that are subject to wagering requirements before conversion to withdrawable real-money funds. |
| "Real-Money Funds" | Funds deposited by the Player in BDT via an approved payment method that are available for wagering and withdrawal subject to these Terms. |
| "Wagering Requirement" | The total value of bets a Player must place using bonus funds before any associated winnings may be withdrawn, expressed as a multiplier (e.g., 30x). |
| "KYC" | Know Your Customer — the identity and age verification process applied by cv22 to confirm a Player's eligibility to use the Platform. |
| "BDT" | Bangladeshi Taka — the official currency of Bangladesh, the sole currency in which cv22 accounts are denominated. |
Eligibility and Age Restriction
Access to and use of the cv22 Platform is subject to the following eligibility criteria. By registering an account, you warrant and represent to cv22 that all of the following conditions are met and continue to be met throughout the duration of your use of the Platform.
Age: You must be at least 18 years of age at the time of registration and at all times during which your account remains active. This requirement is absolute and non-negotiable. cv22 does not make exceptions to the 18-year minimum age threshold under any circumstance. If at any point cv22 has reasonable grounds to believe that a Player is under the age of 18, the account will be suspended pending age verification and permanently closed if the Player cannot provide satisfactory proof of age.
Legal capacity: You must have the full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction. Individuals who are prohibited by any applicable law from participating in online gambling are not permitted to register or use a cv22 account.
Single account: You may hold only one registered account on the cv22 Platform. Registering more than one account — whether using different names, email addresses, mobile numbers, or payment methods — constitutes a material breach of these Terms and will result in all related accounts being permanently closed with all balances forfeited.
Accurate information: All registration information provided to cv22 must be accurate, complete, and truthful. You are obligated to notify cv22 promptly of any changes to your registered details. cv22 reserves the right to request documentary evidence to verify registration information at any time.
Not a cv22 employee: Current employees, contractors, and immediate family members of cv22 personnel are not permitted to hold player accounts or participate in any gambling or betting activity on the Platform.
Age Verification Process
cv22 reserves the right to request age verification at any stage, including at registration, before processing a first withdrawal, or in response to any activity that raises concern about a Player's age. Acceptable documents include a Bangladesh National ID card, valid passport, or birth certificate issued by an official government authority.
Providing false information about your age or identity in order to register a cv22 account is a serious breach of these Terms. Any winnings generated on an ineligible account will be voided and all deposited funds may be subject to regulatory reporting requirements.
Account Registration and Management
To access the full range of cv22 services, including casino games, sports betting markets, and deposit/withdrawal functions, you must register a personal account on the Platform. Registration is free of charge and requires provision of a valid mobile number registered in Bangladesh, a unique password, and accurate personal details including your full legal name and date of birth.
Account security: You are solely responsible for maintaining the confidentiality of your account login credentials. cv22 strongly recommends that you select a strong, unique password and that you do not share your login details with any third party. Any activity carried out through your account — whether authorised by you or not — is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify cv22 immediately via live chat or by emailing [email protected].
Account currency: All cv22 accounts are denominated exclusively in Bangladeshi Taka (BDT). No currency conversion is applied by cv22 on deposits or withdrawals made via supported BDT payment methods including bKash, Nagad, Rocket, and Upay. The currency of your account cannot be changed once the account has been registered.
Account inactivity: An account that has not recorded any login activity for a continuous period of 12 months is classified as inactive. cv22 will attempt to notify the account holder via their registered mobile number prior to applying any inactivity maintenance fee. The inactivity fee, where applicable, will be deducted monthly from any remaining account balance until the balance reaches zero or the Player logs back into the account and resumes activity. cv22 will not close an inactive account that retains a positive balance without first exhausting all reasonable contact attempts.
Account closure by the Player: You may request permanent closure of your cv22 account at any time by contacting the support team. Prior to closure, any pending withdrawal requests will be processed in the normal course. Bonus funds that have not met the applicable wagering requirement at the time of closure will be removed from the balance. Real-money funds will be returned to the Player's last verified withdrawal method after identity verification is confirmed.
Deposits and Withdrawals
Deposits: cv22 accepts deposits in BDT via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The minimum single deposit amount via mobile banking (bKash, Nagad, Rocket, Upay) is ৳500. The minimum single deposit via bank transfer is ৳1,000. cv22 does not apply any fee to deposits; however, your payment provider may impose their own transaction charges, for which cv22 accepts no responsibility.
Deposit processing times: Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your cv22 account within 5 minutes of confirmed transaction. Bank transfer deposits may take up to 2 business hours during Bangladesh Standard Time (BST, UTC+6) banking hours. cv22 does not accept deposits originating from third-party accounts — all deposits must be made from a payment method registered in the Player's own name.
Withdrawals: Withdrawal requests may be submitted at any time through the cv22 account management interface. The minimum single withdrawal amount is ৳500 via mobile banking and ৳2,000 via bank transfer. The maximum single withdrawal amount and daily/weekly limits are displayed within your account settings and may vary based on your account verification status and activity level.
Withdrawal processing: Withdrawals to verified bKash and Nagad accounts are processed within 15 minutes for accounts that have completed KYC verification. Bank transfer withdrawals are processed within 1 business day. cv22 reserves the right to request additional verification documentation before processing any withdrawal, particularly for first withdrawals or withdrawals above ৳10,000.
Withdrawal to original payment method: cv22 applies an anti-money laundering policy that requires withdrawals to be returned to the same payment method used for the most recent deposit, up to the deposited amount. Winnings exceeding the deposited amount may be withdrawn to any verified payment method registered in the Player's name.
| Deposit & Withdrawal Limits | |
|---|---|
| Min. Deposit (Mobile) | ৳500 |
| Min. Deposit (Bank) | ৳1,000 |
| Min. Withdrawal (Mobile) | ৳500 |
| Min. Withdrawal (Bank) | ৳2,000 |
| KYC Threshold | ৳10,000 |
| bKash / Nagad Processing | Under 15 minutes |
| Bank Transfer Processing | 1 business day |
| Deposit Fee (cv22) | None |
| Withdrawal Fee (cv22) | None |
All financial transactions on cv22 are denominated in BDT. cv22 does not charge currency conversion fees. Any charges imposed by your bank or mobile money provider are outside cv22's control and will not be reimbursed.
Bonus and Promotional Terms
cv22 offers a range of bonuses and promotional offers to registered players, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and tournament prizes. All bonuses are subject to the general terms set out in this section and to any specific terms stated in the individual promotion's description. In the event of any conflict between this section and the specific promotion terms, the specific promotion terms shall prevail.
Welcome Bonus: New players who register a cv22 account and make their first qualifying deposit in BDT are eligible for the welcome bonus offer current at the time of their first deposit. The welcome bonus is available to each new player once only. Bonus amounts are capped as stated in the active promotion. The standard wagering requirement for welcome bonus funds is 30x the combined value of the deposit and bonus amount, unless the specific promotion states otherwise.
Wagering requirements: Bonus funds and winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirement has been satisfied in full. Bets placed on casino slots generally contribute 100% toward the wagering requirement. Bets placed on live casino games, sports betting, and Andar Bahar may contribute at a reduced rate as stated in the individual promotion. Bets placed on excluded game categories do not contribute toward any wagering requirement.
Bonus expiry: Unless stated otherwise in the specific promotion, all bonus funds expire 30 days after the date they are credited to the Player's account. Expired bonus funds and any associated winnings are removed from the account balance automatically. It is the Player's responsibility to monitor the status and expiry of their bonus funds.
Bonus abuse: cv22 operates a zero-tolerance policy toward bonus abuse. Actions that constitute bonus abuse include, but are not limited to: registering multiple accounts to claim the same bonus more than once; placing low-risk hedged bets to satisfy wagering requirements while minimising exposure; using automated betting software; and sharing bonus codes with third parties in violation of promotion terms. Any account found to have engaged in bonus abuse will be permanently closed and all balances forfeited.
Modifications and withdrawal of promotions: cv22 reserves the right to modify, suspend, or permanently withdraw any bonus or promotional offer at any time and without prior notice. Changes to active promotions will be communicated to Players via the Platform. Players who have already claimed a bonus at the time of any modification will be subject to the terms that applied at the time of claiming, except where the modification is required by applicable law or regulation.
Game Rules and Fair Play
RNG games: All non-live casino games on the cv22 Platform — including slots, Andar Bahar RNG variants, and table game RNG variants — use certified Random Number Generator (RNG) technology supplied by independent, accredited game providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The RNG systems used by these providers are periodically audited by independent testing laboratories to verify statistical fairness. cv22 does not modify or interfere with game outcomes.
Live casino games: Live casino games on cv22 are delivered via real-time video stream from professional studio environments operated by Evolution Gaming and Ezugi. All live game outcomes are determined by physical means — cards, dice, roulette wheel — in a controlled studio environment. Studio operations are subject to the compliance and auditing requirements of the respective provider's operating jurisdiction.
Crash games: Crash-format games including Aviator by Spribe use a provably fair algorithm that allows Players to independently verify each round's outcome using cryptographic hash verification. Instructions for performing outcome verification are available within the game interface. cv22 does not have the ability to influence crash game outcomes.
Sports betting: Sports betting odds on the cv22 Platform are set by cv22's trading team and are subject to change up until the point at which a bet is confirmed. cv22 reserves the right to void any bet placed after an event has started where pre-match market closure procedures were not correctly applied, and to void any bet that was accepted as a result of a manifest error in odds. Bets accepted after a sporting event has concluded are void regardless of the stated odds.
Malfunction policy: In the event of a technical malfunction that affects a game in progress, all bets placed during the affected round may be voided at cv22's discretion and stakes returned to the Player's account. cv22 is not liable for any winnings that would have been generated from a bet placed during a technical malfunction. A "malfunction" for these purposes means a software error, server failure, or data communication failure that affects the game engine or outcome calculation.
Certified Fair Play
All RNG game providers used by cv22 — including Pragmatic Play, NetEnt, Microgaming, and Spribe — hold certifications from recognised independent testing laboratories. Certification documents are available on request from our support team.
Live Studio Standards
Evolution Gaming and Ezugi live casino studios operate under strict professional standards. Dealers are trained to international casino industry standards. All live game sessions are recorded and archived for dispute resolution purposes.
User Obligations and Prohibited Conduct
As a registered Player on the cv22 Platform, you agree to use the Platform solely for lawful personal entertainment purposes and in accordance with these Terms and Conditions. The following conduct is expressly prohibited and will constitute a material breach of this agreement:
- Registering more than one account on the Platform, whether under your own identity or any other identity.
- Providing false, misleading, or inaccurate registration information, including misrepresenting your age, name, location, or payment method ownership.
- Using the Platform for any purpose related to money laundering, fraud, or any other financial crime.
- Exploiting any software bug, system error, or pricing error in cv22 games or betting markets to generate winnings that would not otherwise have been achievable.
- Using automated scripts, bots, artificial intelligence tools, or any other software to interact with the Platform in a way that provides an unfair advantage over other players or that places undue load on the Platform's systems.
- Colluding with other players in any multi-player game environment on the Platform.
- Engaging in arbitrage betting strategies specifically designed to exploit discrepancies between cv22's odds and those offered by other operators.
- Accessing the Platform from a jurisdiction in which online gambling is prohibited by applicable law, where you have not taken full personal responsibility for the legal status of your participation.
- Facilitating access to the Platform by any person under the age of 18, including by sharing your account credentials with a minor.
- Making threatening, abusive, or harassing communications to cv22 staff or to other players via any Platform communication channel.
cv22 reserves the right to investigate any account that is suspected of engaging in prohibited conduct. During an investigation, the account may be suspended and access to funds may be temporarily restricted pending the outcome of the review. cv22 will communicate the outcome of any investigation to the Player within a reasonable timeframe.
Account Suspension and Closure
Suspension by cv22: cv22 reserves the right to suspend or restrict a Player's account at any time, with or without prior notice, where there are reasonable grounds to believe that: (a) the Player has breached any provision of these Terms and Conditions; (b) the Player's account has been compromised or is being used by an unauthorised third party; (c) the Player is engaged in fraudulent or unlawful activity; or (d) continued access to the Platform would pose a risk to the security or integrity of the Platform or other Players.
Permanent closure by cv22: Following investigation, cv22 may permanently close an account where a material breach of these Terms has been confirmed. In cases involving fraud, money laundering, or identity misrepresentation, all balances held on the account at the time of closure — including both real-money funds and bonus funds — may be forfeited. cv22 may also be required to report the circumstances of the closure to relevant authorities in accordance with its legal obligations.
Voluntary closure and self-exclusion: Players may close their own account at any time by contacting support via live chat or by emailing [email protected]. Players who are closing their account because they feel gambling is negatively affecting their wellbeing are strongly encouraged to request a self-exclusion rather than a standard account closure. Self-exclusion prevents re-registration for the selected exclusion period and suspends all marketing communications. See the Responsible Gaming page for full details of available self-exclusion options.
Balance on closure: Where an account is closed at the Player's request and the Player's real-money balance is positive, cv22 will process a withdrawal of the remaining real-money balance to the Player's most recently verified payment method within 5 business days of the closure request being confirmed. Bonus funds that have not met the applicable wagering requirement at the time of closure are not eligible for withdrawal and will be voided.
Disputes: Any dispute arising from the operation of a cv22 account or from the application of these Terms should be submitted to cv22 support in writing via email to [email protected]. cv22 will acknowledge receipt of all formal disputes within 48 hours and will provide a substantive response within 14 days. cv22 is committed to resolving all disputes fairly, transparently, and in accordance with these Terms.
Need to Step Away?
If you are closing your account because gambling is having a negative effect on your life, cv22 urges you to use the self-exclusion tool rather than a standard closure. Self-exclusion provides stronger protections and blocks re-registration. Contact support to activate it at any time.
Dispute Resolution
All disputes must be submitted in writing to [email protected]. Include your account username, the nature of the dispute, and any supporting transaction reference numbers. cv22 responds to all formal disputes within 14 days.
Questions About These Terms?
If any part of these Terms and Conditions is unclear, our support team is available 24/7 in English via live chat inside your account. You can also browse our FAQ for quick answers to the most common questions about accounts, deposits, bonuses, and game rules. For responsible gaming guidance, visit our dedicated Responsible Gaming page.
24/7 English Support
Our support team is available around the clock, optimised for Bangladesh Standard Time (BST, UTC+6). Average live chat response time during peak hours is under 3 minutes.
Email: [email protected]